Recently, several InAAU members participated in an Avaya Customer Satisfaction Survey. One area raised as a concern was the responsiveness of Avaya Client Executives/Global Account Managers. In an effort to improve Avaya's responsiveness, and to help these customers have access to all members of their Avaya Account Team directly, we are providing the InAAU membership with the attached Account Team Template. InAAU members are encouraged to reach out to your Client Executive with a request that they complete this template and return the completed contact list to you. Click Here to access the template.