The International Alliance of Avaya Users (InAAU) and Avaya are teaming to bring you a series of complimentary web-based educational sessions. With the exception of two sessions, the series is open exclusively to registered members of the InAAU.  Evolve your learning experience to another level. Learn from InAAU members how they have been successful in deploying and maintaining solutions that impact their business with positive results. Hear about new support and solutions offerings from Avaya. Be prepared to learn the art of Evolution to Intelligent Communications that will enable you to transform your technology into real business solutions.

 Session Dates and Topics:
*All sessions are 60 minutes in length and will include 15 minute online Q&A.

October 23, 2009, 12:00 PM EST – Open to All Avaya Customers

SIP IN THE CONTACT CENTER

Real life examples of how customers have adopted SIP into their contact centers and the benefits they have experienced by deploying an Intelligent Customer Routing solution. Learn how ICR works and how other customers approached the adoption of SIP to gain biggest benefits in phases. Powered by VoicePortal.

 January 19, 2010, 11:00 AM EST - Open to All Avaya Customers

LLDP, AAA AND HOW DO WE AUTHENTICATE TO NETWORKS

This session will cover all the methods available in Avaya products to authenticate devices, users, and administrators using standardized AAA protocols on both wired and wireless networks.

Don’t miss this opportunity to learn from your industry peers and Avaya experts, about key technologies that are evolving to provide new and enhanced business solutions.

REGISTER FOR ONE OR MORE IN THE SERIES NOW >>

LEARN MORE ABOUT THE INAAU AND MEMBERSHIP OPPORTUNITIES

Registration opens in December for the InAAU 2010 International Conference scheduled for April 18 – April 22 in Denver, Colorado.